The Nest thermostat is one of the best-selling smart thermostats on the market today. And for good reason. It picks up on your temperature preferences and creates an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your home or gone and can raise and lower temperatures to help you save even more.

The Nest can be used with a vast range of 24-volt heating and cooling systems, but it’s always a good idea to use the Nest thermostat compatibility checker before getting one. Don’t forget to talk with your energy provider for valuable rebates, since you may be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either hook it up yourself or call a HVAC professional like Farris Heating & Air. If you’re installing it on your own, you’ll see a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t a setback as the thermostat can pull ample power from other heating and cooling wires.

Sometimes, your heating and cooling system could need that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Problems

The Google Nest Thermostat is an improvement from older programmable thermostats that use a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Issues

If it can’t get enough electricity, Nest says you may have some of these troubles:

  1. Poor battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t stop running.
  5. Your system is creating odd noises, including chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously working, won’t run or turns off and on rapidly in a short period of time.

You could think something is wrong with your heating and cooling system, but if you just installed the Nest, we advise you start with your thermostat first. This is especially pertinent if the weather is temperate, and you haven’t been running your heat or air conditioning frequently.

Our Professionals Can Fix Nest Thermostat Troubles

If you’ve attempted Nest thermostat troubleshooting without help but can’t solve the dilemma, a smart thermostat professional including one from Farris Heating & Air can support you. We can determine the problem and add a C-wire, if needed.

Smart thermostats such as the Nest are created to make your life more convenient, by automatic energy-efficient programming and the option to check temperatures while you’re on the go. It’s a frustrating experience when yours won’t run correctly, but our heating and cooling experts at Farris Heating & Air can fix the problem in no time.

If you’re running into weird heating and cooling behavior with your new Nest, give us a call at 918-333-0376 to set up your appointment today.