The Nest thermostat is one of the top-selling smart thermostats you can buy. And for good reason. It learns your temperature preferences and makes an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your home or gone and can raise and lower temperatures to help you save even more.

The Nest can be used with a wide range of 24-volt heating and cooling systems, but it’s always a good idea to use the Nest thermostat compatibility checker before getting one. Don’t forget to contact your energy provider for valuable rebates, since you may be able to get a Nest for free or close to it.

Once you’ve made sure it’s compatible, you can either hook it up yourself or contact a HVAC professional like Farris Heating & Air. If you’re putting it in without help, you’ll see a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t a setback since the thermostat can draw adequate power from other heating and cooling wires.

Sometimes, your heating and cooling system might require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is a step up from aging programmable thermostats that have a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t draw adequate juice, Nest says you might encounter some of these troubles:

  1. Poor battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t shut off.
  5. Your system is making odd noises, including chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is always running, won’t turn on or turns off and on repeatedly in a short period of time.

You might believe something is wrong with your heating and cooling system, but if you just got the Nest, we suggest you start with your thermostat initially. This is especially timely if the weather is moderate, and you haven’t been using your heat or air conditioning much.

Our Pros Can Resolve Nest Thermostat Issues

If you’ve attempted Nest thermostat troubleshooting by yourself but can’t repair the issue, a smart thermostat pro such as one from Farris Heating & Air can support you. We can diagnose the issue and put in a C-wire, if required.

Smart thermostats like the Nest are created to make your life more convenient, with automatic energy-efficient programming and the option to check temperatures while you’re out. It’s an annoying experience when yours won’t run properly, but our heating and cooling specialists at Farris Heating & Air can resolve the trouble quickly.

If you’re running into strange heating and cooling behavior with your new Nest, reach out to us at 918-333-0376 to schedule your appointment today.